International Journal of Cognitive Research in Science, Engineering and Education (IJCRSEE)

IJCRSEE Editorial Team; Žaklina Spalević; Jelena Kaljević; Slaviša Vučetić; Petar Milić

doi:10.23947/2334-8496-2023-11-3-511-518

Authors

Žaklina Spalević Singidunum University, Belgrade, Serbia https://orcid.org/0000-0001-8502-2038
Jelena Kaljević Singidunum University, Belgrade, Serbia https://orcid.org/0000-0002-5135-8083
Slaviša Vučetić University of Priština – Kosovska Mitrovica, Faculty of Technical Sciences, Kosovska Mitrovica, Serbia https://orcid.org/0000-0001-7528-0244
Petar Milić University of Priština – Kosovska Mitrovica, Faculty of Technical Sciences, Kosovska Mitrovica, Serbia https://orcid.org/0000-0003-0427-8379

DOI:

https://doi.org/10.23947/2334-8496-2023-11-3-511-518

Keywords:

Artificial Intelligence, e-government, Open Data, Transparency, Improvement

Abstract

Through the utilization of artificial intelligence (AI), governments can automate the analysis of publicly available government datasets. This process aids in the recognition of patterns and the development of a more profound comprehension of various socio-economic factors and empowers governments to base their policy decisions on data, effectively tackling societal issues, and optimizing the allocation of resources. In this paper we present AI’s application in the realm of e-government, with particular emphasis on its potential influence on the advancement of this field through e-government services and their significance for a range of stakeholders. Moreover, we have conducted comprehensive review of existing literature on the subject and the identification of avenues for enhancement along with consideration of legislation as a potent instrument to guide the progression of AI within the sphere of e-government, thereby amplifying its transformative effect. We emphasize the importance of education in area of AI in order to ensure it’s high quality implementation in this and other areas.

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